Shipping Policy

All orders are shipped from Brazil and individually prepared with great care to ensure each piece arrives safely and in perfect condition. We work with trusted carriers and fully insured shipping services for both domestic and international deliveries.

Processing Time

Please allow 2–4 business days for careful packing and dispatch.

Estimated Delivery Times

Delivery times may vary depending on the customer’s location, the shipping method selected, and product availability.

Brazil

PAC (standard): 3–10 business days
SEDEX (express): 1–3 business days
Loggi (São Paulo region): same day or next day

International

United States: 7–15 business days
Europe: 7–15 business days
We ship with DHL Express, DHL Economy, FedEx Priority, and FedEx Economy.

Final delivery times may vary due to customs procedures and courier logistics outside Brazil.

Duties & Taxes

Any import duties or customs fees are the responsibility of the customer.

Packaging

All shipments are securely packed, with fragile pieces (such as glass art) protected using reinforced or double-box packaging when necessary.

Free Shipping

Brazil: orders over R$ 2,000
International: orders over €1,000 / US$1,200

For any questions about shipping, please contact us using the email or phone number listed in the footer.